Get all the answers to the most
frequently asked questions (FAQs) regarding some of our popular categories
include electronics, mobile phones, computers, fashion, beauty products, home
and kitchen, Building and construction materials and a whole lot more from premium
brands as well as managing your account, payment, vouchers and much, much more.
Customer Service
This document is an electronic record in terms of National
Information Technology Development Agency Act, 2007 and rules there under as
applicable and the amended provisions pertaining to electronic records in
various statutes as amended by the National Information Technology Development
Agency Act, 2007. This electronic record is generated by a computer system and
does not require any physical or digital signatures.
Your use of the Storegrill Commerce website https://www.storegrillcommerce.blogspot.com
(hereinafter referred to as "Storegrill Commerce.") and services and
tools are governed by the following terms and conditions as applicable to Storegrill
Commerce. If you transact on Storegrill Commerce, you shall be subject to the
policies that are applicable to the website for such transaction. By mere use
of the website you shall be contracting with Ark Export Resources Limited, a
company incorporated under Companies and Allied Matters Act, 2004 with
registered office at 1 CIPM Avenue,Alausa,Ikeja Lagos, Nigeria and these terms
and conditions constitute your binding obligations.
For the purpose of these terms of use, wherever the context so
require ‘You’ shall mean any natural or legal person who has agreed to become a
member of the Website by providing Registration Data while registering on the
Website as a Registered User.
When you use any of the services provided by Storegrill Commerce,
including but not limited to Product and Service Discovery, Purchases and
Customer Reviews; you will be subject to the rules, guidelines, policies,
terms, and conditions applicable to such services, and they shall be deemed to
be incorporated into this Terms of Use and shall be considered as part and
parcel of this Terms of Use. Storegrill Commerce reserves the right, at its
sole discretion, to change, modify, add or remove portions of these Terms of
Use, at any time. It is your responsibility to check these Terms of Use
periodically for changes. Your continued use of the Site following the posting
of changes will mean that you accept and agree to the changes. As long as you
comply with these Terms of Use, Storegrill Commerce grants you a personal,
non-exclusive, non-transferable, limited privilege to access and use the Site.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE
INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO
PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING
Membership Eligibility
Use of the Storegrill Commerce Website is available only to persons
who can form legally binding contracts under Nigerian governing laws.If you are
a minor i.e.under the age of 18 years, you shall not register as a member of Storegrill
Commerce and shall not transact or use Storegrill Commerce website.As a minor
if you wish to use or transact on Storegrill Commerce, such use or transaction
may be made by your legal guardian or parents who have registered as users of Storegrill
Commerce.Storegrill Commerce reserves the right to terminate your membership
and refuse to provide you with access to Storegrill Commerce if it is brought
to Storegrill Commerce’s notice or if it is discovered that you are under the
age of 18 years.
Your Account and Registration Obligations
This document is an electronic record in terms of National
Information Technology Development Agency Act, 2007 and rules there under as
applicable and the amended provisions pertaining to electronic records in
various statutes as amended by the National Information Technology Development
Agency Act, 2007. This electronic record is generated by a computer system and
does not require any physical or digital signatures.
Your use of the Storegrill Commerce website https://www.storegrillcommerce.blogspot.com
(hereinafter referred to as "Storegrill Commerce.") and services and
tools are governed by the following terms and conditions as applicable to Storegrill
Commerce. If you transact on Storegrill Commerce, you shall be subject to the
policies that are applicable to the website for such transaction. By mere use
of the website you shall be contracting with Ark Export Resources Limited, a
company incorporated under Companies and Allied Matters Act, 2004 with
registered office at 1 CIPM Avenue,Alausa,Ikeja Lagos, Nigeria and these terms
and conditions constitute your binding obligations.
For the purpose of these terms of use, wherever the context so
require ‘You’ shall mean any natural or legal person who has agreed to become a
member of the Website by providing Registration Data while registering on the
Website as a Registered User.
When you use any of the services provided by Storegrill Commerce,
including but not limited to Product and Service Discovery, Purchases and
Customer Reviews; you will be subject to the rules, guidelines, policies,
terms, and conditions applicable to such services, and they shall be deemed to
be incorporated into this Terms of Use and shall be considered as part and
parcel of this Terms of Use. Storegrill Commerce reserves the right, at its
sole discretion, to change, modify, add or remove portions of these Terms of
Use, at any time. It is your responsibility to check these Terms of Use
periodically for changes. Your continued use of the Site following the posting
of changes will mean that you accept and agree to the changes. As long as you
comply with these Terms of Use, Storegrill Commerce grants you a personal,
non-exclusive, non-transferable, limited privilege to access and use the Site.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR
AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ
THIS AGREEMENT CAREFULLY BEFORE PROCEEDING
Membership Eligibility
Use of the Storegrill Commerce Website is available only to persons
who can form legally binding contracts under Nigerian governing laws. If you
are a minor i.e. under the age of 18 years, you shall not register as a member
of Storegrill Commerce and shall not transact or use Storegrill Commerce
website. As a minor if you wish to use or transact on Storegrill Commerce, such
use or transaction may be made by your legal guardian or parents who have
registered as users of Storegrill Commerce. Storegrill Commerce reserves the
right to terminate your membership and refuse to provide you with access to Storegrill
Commerce if it is brought to Storegrill Commerce’s notice or if it is
discovered that you are under the age of 18 years.
TERMS AND CONDITIONS FOR EATERIES FOOD AND DRINK OUTLET
MERCHANTS GIFT CERTIFICATES & TERMS AND CONDITIONS FOR NON-EATERIES
MERCHANT GIFT CERTIFICATES
TERMS AND CONDITIONS FOR EATERIES FOOD AND DRINK OUTLET MERCHANTS
GIFT CERTIFICATES & TERMS AND CONDITIONS FOR NON-EATERIES MERCHANT GIFT
CERTIFICATES
This section of our terms and conditions covers;
Section A:“TERMS AND CONDITIONS FOR EATERIES, CAFES AND FOOD AND
DRINK OUTLET MERCHANT GIFT CERTIFICATES” while Section B: “TERMS AND CONDITIONS
FOR NON-EATERIES MERCHANT GIFT CERTIFICATES”.
SECTION A - TERMS AND CONDITIONS FOR EATERIES, FOOD AND DRINK OUTLET
MERCHANT GIFT CERTIFICATES”
The terms and conditions in this section A and all other Terms and
Conditions applicable to you as a Merchant govern all Merchants on Storegrill
Commerce who sell a variety of edibles and beverages as its type of business
and makes such available to Customers via Storegrill Commerce by giving the
customers the opportunity to purchase same via Vouchers on Storegrill Commerce.
Every Voucher purchased by a customer on Storegrill Commerce can only be redeemed
once. Please note that this is pre-determined by the Merchant and Restaurant.
Note the following:
- The above
certificate might not be eligible for alcoholic beverages unless the
Eatery expressly permits same, taking into cognizance all restrictions on alcohol
as stipulated by the governing law
- These Gift
Certificates must not be used for tips, taxes, prior balances etc. unless
the Restaurant/Merchant expressly permits the same. The Merchant or
Restaurant will not be responsible for lost, stolen certificates or their
reference numbers.
- Gift
Certificates may only be used as stipulated on the coupon (i.e. “Dine in
Only” or “Take-away”).
- All Gift
Certificates are void to the extent prohibited by law.
- The Eatery
is at liberty to determine whether Vouchers purchased herein can be used
in conjunction with any other gift certificate, coupons etc.
- No one has
the right to purchase from the Storegrill Commerce platform and resell
same to individuals.
- In the
event a Customer decides to redeem his Eatery Certificate without abiding
with all terms and conditions herein stated, the gift certificate will be
rendered invalid.
- All Storegrill
Commerce offers are governed by the validity dates specified on the
Vouchers.
- As earlier
stated all vouchers for eateries may have statutory limitations on the
amount of the voucher value which can be used to redeem alcohol. All
Merchants must therefore comply with same.
- A Merchant
must have complied with all statutory requirements before enlisting their
vouchers for purchase on Storegrill Commerce. Storegrill Commerce will not
be held responsible for lack of compliance on the part of the Merchant.
- All Konga
offers (including but not limited to discounts, upon expiration of the
date specified in the offer becomes invalid.
SECTION B - TERMS AND CONDITIONS FOR NON-EATERIES MERCHANTS GIFT
CERTIFICATES
Please note the following:
- Only one
certificate may be used per order, except this is expressly stated
otherwise by the Merchant.
- All
Merchant Gift Certificate purchased on Storegrill Commerce strictly apply
to products found thereon, this will therefore not suffice for shipping
fees.
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